Refund policy
**Return and Refund Policy for Designs-by-m.com**
Effective Date: 1-3-2024
**1. Return and Refund Policy Overview**
Thank you for shopping at Designs-by-m.com, operated by The Beauty Spot LLC ("we," "us," or "our"). Our Return and Refund Policy outlines the terms and conditions for returns, exchanges, and refunds for handcrafted clothing orders.
**2. Contact Information**
If you have any questions or concerns regarding our return and refund policy, please contact us at:
The Beauty Spot LLC
1750 30th St Suite 37
Boulder, CO 80301
Phone: 720-938-1566
Email: beautyspotboulder@gmail.com
**3. Returns and Exchanges**
Returns or exchanges are accepted within 30 days of the date of purchase. To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in the original packaging. Please include a copy of the original invoice or receipt with your return.
**4. Reporting Defects**
If you receive a defective item, please report it to us within 3 days of receiving your order. We will work with you to resolve the issue promptly.
**5. Custom Products**
Custom products, being specially made for you, are considered final sale and cannot be returned or exchanged. Please ensure all details and specifications are correct before placing an order for custom products.
**6. Refunds**
Refunds will be issued within 3 business days of receiving the returned item. The refund will be processed through the original payment method used during the purchase. Shipping costs are non-refundable, and the customer is responsible for return shipping expenses.
**7. Return Process**
To initiate a return or exchange, please follow these steps:
- Contact us via email or phone to request a return authorization.
- Pack the item securely, including a copy of the original invoice or receipt.
- Ship the item to the address provided during the return authorization process.
**8. Lost or Damaged Returns**
We are not responsible for items lost or damaged during the return shipping process. We recommend using a trackable shipping service and purchasing shipping insurance to ensure your return is received safely.
**9. Changes to Return and Refund Policy**
We reserve the right to update and modify this Return and Refund Policy at any time. The effective date at the top of the policy indicates when the most recent changes were made.
Thank you for choosing Designs-by-m.com. We value your satisfaction, and we are committed to providing a positive shopping experience for our customers.
Effective Date: 1-3-2024
**1. Return and Refund Policy Overview**
Thank you for shopping at Designs-by-m.com, operated by The Beauty Spot LLC ("we," "us," or "our"). Our Return and Refund Policy outlines the terms and conditions for returns, exchanges, and refunds for handcrafted clothing orders.
**2. Contact Information**
If you have any questions or concerns regarding our return and refund policy, please contact us at:
The Beauty Spot LLC
1750 30th St Suite 37
Boulder, CO 80301
Phone: 720-938-1566
Email: beautyspotboulder@gmail.com
**3. Returns and Exchanges**
Returns or exchanges are accepted within 30 days of the date of purchase. To be eligible for a return or exchange, the item must be unused, in the same condition as received, and in the original packaging. Please include a copy of the original invoice or receipt with your return.
**4. Reporting Defects**
If you receive a defective item, please report it to us within 3 days of receiving your order. We will work with you to resolve the issue promptly.
**5. Custom Products**
Custom products, being specially made for you, are considered final sale and cannot be returned or exchanged. Please ensure all details and specifications are correct before placing an order for custom products.
**6. Refunds**
Refunds will be issued within 3 business days of receiving the returned item. The refund will be processed through the original payment method used during the purchase. Shipping costs are non-refundable, and the customer is responsible for return shipping expenses.
**7. Return Process**
To initiate a return or exchange, please follow these steps:
- Contact us via email or phone to request a return authorization.
- Pack the item securely, including a copy of the original invoice or receipt.
- Ship the item to the address provided during the return authorization process.
**8. Lost or Damaged Returns**
We are not responsible for items lost or damaged during the return shipping process. We recommend using a trackable shipping service and purchasing shipping insurance to ensure your return is received safely.
**9. Changes to Return and Refund Policy**
We reserve the right to update and modify this Return and Refund Policy at any time. The effective date at the top of the policy indicates when the most recent changes were made.
Thank you for choosing Designs-by-m.com. We value your satisfaction, and we are committed to providing a positive shopping experience for our customers.